Terms & Conditions

 

 

Welcome to TeeJoy! These terms and conditions outline the rules and regulations for using our website and placing orders with us. By accessing this site or purchasing from us, you agree to accept all terms and conditions.

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🛒 1. Orders

• All orders are subject to availability and confirmation.

• Once an order is placed, you will receive an email or SMS confirmation.

• We reserve the right to refuse or cancel any order due to errors, stock issues, or suspicious activity.

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💵 2. Payment

• We currently offer Cash on Delivery (COD) as the only payment method.

• Please make sure to have the exact amount in cash when your parcel is delivered.

• Failure to pay or repeated order refusals may result in COD being disabled for your account.

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🚚 3. Shipping & Delivery

• We deliver across Pakistan through trusted courier partners.

• Delivery typically takes 3 to 7 working days, depending on your location.

• In case of delays due to weather or logistics, we appreciate your patience.

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🔁 4. Returns & Exchanges

• We offer exchanges only in case of:

  • Wrong item received

  • Damaged product

  • Size issues (if stock available)

• Exchange requests must be made within 3 days of delivery.

• Items must be unused, unwashed, and in original packaging.

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📸 5. Product Images & Descriptions

• We try our best to display our products as accurately as possible.

• However, colors may slightly vary due to lighting or screen differences.

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🛑 6. Misuse & Abuse

• Fake orders, repeated cancellations, or misuse of offers may lead to order restriction or account suspension.

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🔐 7. Privacy

• We respect your privacy. Any information you provide is used only to process and deliver your order.

• We never share your personal data with third parties without your consent.

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📬 8. Contact

If you have any questions about these terms, feel free to reach out:

📧 support@teejoy.com
📞 +92 335 958 9589